What is this thing called 9Stucks?
9Stucks is a dynamic business diagnostic tool. It identifies nine distinct yet interrelated business challenges that cause a company to underperform.

Part 2: An Eyeful and an Earful

What I saw, what I heard…

The first post (‘A Fresh Pair of Eyes’) in The 9Stucks Boot Camp Series ended with me getting the approval for a large scale integrated consulting assignment at StorageCo.  This is the second post in the series. It will cover what I started to see and hear once the project started.

Walt Disney once said: “The way to get started is to quit talking and begin doing.”

So, that was what I did – I began doing. Digging in at PaperCo meant that I was a sponge:

  • met with many people in all functions of the company
  • gathered all kinds of paper and reports
  • absorbed data, crunched numbers, then got more data
  • soaked up the atmosphere around the plants
  • watched the products being made
  • took notes and documented what I heard

Remember, I heard these themes from Pete (the CEO) and his brother Jack in my ‘pre-proposal’ meetings:

  1. “we have a cost problem
  2. we need an objective outsider to do an in-depth look at the business
  3. the company had limited growth and marginal profits over many years
  4. most of the personal assets of the aging family owners were tied up in the business

What I found after digging in